Terms of service
Terms and Conditions for ByFranka.
Welcome to ByFranka. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read these Terms and Conditions carefully before using our website.
1. Use of the Website By using the Site, you confirm that you are at least 18 years old or visiting the Site under the supervision of a parent or guardian. You agree to use the Site in compliance with all applicable local, state, and national laws and regulations.
2. Product Information We strive to provide accurate and up-to-date information about our products. However, we do not warrant that product descriptions, images, pricing, or other content on the Site are complete, reliable, current, or error-free. Prices and availability are subject to change without notice.
3. Orders and Payments When you place an order through the Site, you are making an offer to purchase the selected products under the terms of these Terms and Conditions. We reserve the right to accept or decline your order for any reason, including but not limited to the unavailability of products or errors in pricing.
• Payment Methods: We accept payments via credit card, PayPal, etc..
• Order Confirmation: After you place an order, you will receive an email confirming your order details. This email does not guarantee that your order has been accepted or processed. Your order is only considered accepted when you receive a shipping confirmation email.
4. Shipping and Delivery We provide shipping services as detailed in our Shipping Policy. Delivery times may vary depending on your location and the shipping method chosen. We are not responsible for delays caused by third-party shipping carriers or unforeseen events such as weather or holidays.
5. Returns and Refunds Please refer to our Returns Policy for information about returning items and obtaining refunds. We reserve the right to refuse returns or exchanges on certain products, such as custom or personalised items.
6. Intellectual Property All content on the Site, including but not limited to logos, text, images, product designs, and graphics, is the property of By Franka and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any of the content on the Site without our express written consent.
7. User Accounts To place an order or access certain features, you may be required to create a user account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your account and password and agree to notify us immediately of any unauthorised use of your account.
8. Prohibited Activities When using our Site, you agree not to engage in any of the following activities:
• Violating any applicable law or regulation
• Posting or transmitting harmful, abusive, defamatory, or unlawful content
• Engaging in fraudulent activities, such as using false payment information
• Interfering with or disrupting the operation of the Site
9. Limitation of Liability To the fullest extent permitted by law, By Franka is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased through the Site, including but not limited to product damages, loss of profits, or personal injury.
10. Indemnification You agree to indemnify, defend, and hold harmless By Franka, its affiliates, officers, employees, agents, and partners from any claims, damages, liabilities, or expenses arising from your violation of these Terms and Conditions or misuse of the Site.
11. Privacy Your use of the Site is also governed by our Privacy Policy, which can be found at [link to Privacy Policy]. Please review our Privacy Policy to understand how we collect, use, and protect your information.
12. Modifications to the Terms We reserve the right to modify or update these Terms and Conditions at any time. Your continued use of the Site after changes are made constitutes your acceptance of the updated Terms and Conditions.
13. Governing Law These Terms and Conditions are governed by and construed in accordance with the laws of NSW, Australia. Any disputes arising from these Terms shall be resolved in the courts of [jurisdiction].
14. Contact Us If you have any questions or concerns about these Terms and Conditions, please contact us at: hi@shopfranka.com